Better Method.ai
Plain-English field guide

The words, without the fog

The words around AI often make simple ideas sound more mysterious than they are. Use this page to translate the terms you will hear in product demos, project meetings, conversations with technical teams, and accreditation files. For the Standards, the activity file, and Moore's levels as a working system, start with the ACCME guidebook.

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Showing 71 terms

ACCME

CME and accreditation

The Accreditation Council for Continuing Medical Education. It accredits organizations, not individual activities. Many hospital programs are accredited by a state medical society that ACCME recognizes.

In practiceYour hospital is the accredited provider. Thursday’s grand rounds is an activity of that provider. Learners get credit because the provider is accredited and this activity was planned under the rules.

Keep straightThis handbook’s ACCME guidebook is a map. The wording that goes in a file still comes from accme.org.

Accreditation statement

CME and accreditation

The prescribed sentence that tells learners who is accredited and, in joint providership, that the activity was planned with a named nonaccredited organization. Copy it from ACCME. Do not paraphrase.

In practiceA jointly provided flyer must carry ACCME’s joint-providership accreditation statement with both legal names filled in.

Keep straightThe accreditation statement is not the credit designation statement. One says who is accredited. The other says which credit this activity awards.

Accredited provider

CME and accreditation

The organization ACCME or a Recognized Accreditor has accredited. It owns the activity file, the independence rules, and any ACCME inquiry, including when a nonaccredited organization jointly provides.

In practiceA specialty society can draft the agenda. The accredited hospital still signs, refunds, and answers if ACCME asks.

Activity

CME and accreditation

One accredited educational offering: a live course, a regularly scheduled series, an enduring material, or another format ACCME recognizes. The series is one activity. This week’s grand rounds is a session of that activity.

In practiceInternal Medicine Grand Rounds for 1 July to 30 June is one PARS activity, not 52 activities.

Keep straightA session is one hour in a series. An activity is the file and the PARS record.

Activity file

CME and accreditation

The packet of evidence for one accredited activity: gap, objectives, disclosures, mitigation, materials, evaluations, and outcomes. Surveyors ask for this file.

In practiceIf AI drafted learner-facing text, the activity file should show which tool was used, who reviewed the output, and when.

Agent

Agents and automation

An AI system that can work toward a goal by choosing and taking a series of actions. It might search files, use tools, revise its work, and decide what to do next.

In practiceYou ask an agent to compare three attendance reports, find inconsistencies, and draft a summary. It opens the files, checks the figures, and produces the draft.

Keep straightA chatbot usually responds one turn at a time. An agent can take several steps and use tools along the way.

AMA PRA Category 1 Credit

CME and accreditation

The physician credit most US accredited activities designate. The designation statement is prescribed. Close is not close enough. A drafting tool must not invent one.

In practiceHours come from the approved file: time in the room, or time to complete an enduring module. Then the official sentence goes on the materials, copied from the current source, not from memory.

Keep straightACCME accreditation lets a provider designate this credit. Whether a state board or a certifying board accepts it for one physician is a different question.

Artificial intelligence (AI)

Foundations

A broad name for computer systems that perform tasks associated with human intelligence, such as recognizing patterns, understanding language, making predictions, or generating content.

In practiceSpam filters, recommendation systems, speech recognition, and ChatGPT all use forms of AI.

Author of record

Quality and safety

The named person who checked the output and remains accountable for it. A model can draft. It cannot be the author.

In practiceThe AI disclosure log asks for the reviewer, the date, and what they checked. That person is the author of record.

Keep straight“The AI wrote it” does not move responsibility. ACCME’s 2026 guidance is built on that fact.

Chatbot

Foundations

A conversational interface that lets you interact with a computer system using ordinary language. The chatbot is the interface, not necessarily the model underneath it.

In practiceChatGPT and Claude are chatbots that provide access to language models and other tools.

Commendation

CME and accreditation

A six-year ACCME accreditation term for providers that meet extra criteria, including at least one outcome at learner performance, healthcare quality, or patient or community health.

In practiceA hospital CME office aiming for commendation will need more than attendance and smile-sheet scores in the file.

Commercial bias

CME and accreditation

Promotional language, product favoritism, or a case whose only right answer is one brand, inside accredited education. Standard 2 is the rule. A clinician still decides whether a flagged line is actually bias.

In practiceA slide that names one device and no alternative, with no evidence, is the usual finding. The commercial-bias screen quotes the line. It does not close the file.

Commercial support

CME and accreditation

Money or in-kind help from an ineligible company that pays some or all of the costs of an accredited activity. There must be a written agreement. The supporter does not control content. Learners are told.

In practiceA grant that pays for the enduring module is commercial support and is reported on that activity in PARS. A booth in the exhibit hall is advertising income, not commercial support.

Keep straightMost activities take none. When yours does, the file has to prove the content was not for sale.

Confabulation

Quality and safety

Another word for a fluent, invented answer. Some researchers and standards bodies prefer it to “hallucination.” The problem is the same: it sounds finished and may be wrong.

In practiceA fabricated journal citation, a learner count nobody exported, and a credit statement the model minted are all confabulations.

Content validity

CME and accreditation

Recommendations that are evidence-based, balanced, and scientifically justified. Standard 1. A named clinician owns clinical validity. A drafting tool does not.

In practiceEnduring materials must be reviewed at least every three years, or sooner if the science moved. Original release, last review, and termination dates go on the material.

Keep straightACCME has noted that content validity is harder to assure in jointly provided activities. Contracts should allow last-minute revocation.

Context window

Working with AI

The amount of information a model can consider at one time. It includes your instructions, the conversation, attached material, and the model’s response.

In practiceIn a very long conversation, earlier details may fall outside the context window or receive less attention.

Keep straightA large context window does not guarantee that the model will notice or use every detail correctly.

Credit designation statement

CME and accreditation

The exact sentence that tells learners which credit is being awarded and by whom. Wording is prescribed. Close is not close enough.

In practiceAn AMA PRA Category 1 Credit statement copied from last year may already be wrong if the provider name or credit count changed.

Keep straightAccreditation (the provider is accredited) is not the same as the credit statement on one activity.

De-identification

Quality and safety

Removing names and other details that could identify a person before text goes into an AI tool. The handbook’s checklist is a practical screen, not a formal HIPAA de-identification method.

In practiceEvaluation comments often hide identifiers in free text: a rare diagnosis plus a unit name, or “ask Dr Patel on 4 West.”

Keep straightAggregates and composite cases you made up are usually safer than a paste of the raw export.

Direct providership

CME and accreditation

The accredited provider plans and presents the activity without a nonaccredited joint provider. The file still has to show a gap, independence, and evaluation.

In practiceYour own grand rounds series is usually directly provided. An annual course built with a specialty society is often jointly provided.

Keep straightDirect is not “easier accreditation.” It is a different box in PARS.

Educational need

CME and accreditation

Why the practice gap exists: learners do not know, cannot show how, or are not doing it in practice. ACCME cares which of those you claimed, because it decides what you later measure.

In practiceA titration gap caused by missing procedural knowledge is a competence need. Measuring only satisfaction will not match the claim.

Keep straightA topic is not a need. “We should do something on heart failure” is a topic.

Embedding

How systems work

A numerical representation of meaning. Embeddings help a system find items that are conceptually similar even when they do not use the same words.

In practiceA search for “doctor training” might find a document about “physician education” because their meanings are close.

Enduring material

CME and accreditation

On-demand accredited education with no fixed time or place. The learner decides whether and when to finish. Review at least every three years. Original release, last review, and termination dates go on the material.

In practiceAn online module, a recorded session offered to a new audience, a podcast, or a printed monograph. Renewal in PARS is a new activity, not an edit.

Keep straightA recording of Thursday’s grand rounds for the same staff who missed the hour may still be the RSS. A recording for a different, broader audience is a separate enduring activity.

Evaluation

CME and accreditation

What you asked learners after the education, and what you did with the answers. It can stay at satisfaction, or it can measure knowledge, competence, or later performance.

In practiceThree questions on an RSS hour: the objective, whether practice will change, and the format. Open text then gets de-identified before anyone pastes it into a tool.

Keep straightEvaluation is the instrument. An outcomes report is the story you write from it, at the Moore level you actually measured.

Fine-tuning

How systems work

Additional training that adapts a model to examples of a particular task, style, or response format.

In practiceA company might fine-tune a model on approved examples so it follows a specialized classification format.

Keep straightFine-tuning changes the model’s learned behavior. Adding files to a project gives it reference material but does not retrain it.

Foundation model

Foundations

A large model trained on broad data that can be adapted to many different tasks. Large language models are one kind of foundation model.

In practiceThe same foundation model might help draft an email, analyze a document, or explain a concept.

Generative AI

Foundations

AI that creates new material, such as text, images, audio, video, or code, based on instructions and examples.

In practiceTurning meeting notes into a first draft of a follow-up email is a generative AI task.

GraphRAG

How systems work

A family of methods that use a graph of entities and relationships to decide what material a model sees before it answers. Microsoft’s 2024 GraphRAG paper is one specific method, not the name of the whole family.

In practiceInstead of pulling the eight passages that sound most like “which faculty still need mitigation,” a graph walk can follow person → role → activity → relevant relationship → mitigation status.

Keep straightGraphRAG is still retrieval. The graph chooses context. It does not make the answer true, and extracted relationships can be wrong or stale.

Grounding

Quality and safety

Connecting an AI response to specific source material, such as your documents, a database, or search results, instead of relying only on what the model learned during training.

In practiceAsking the model to summarize an uploaded policy and cite the relevant sections grounds the answer in that policy.

Keep straightGrounding reduces unsupported answers, but you still need to check that the source was read and represented correctly.

Guardrail

Quality and safety

A rule, check, permission, or technical limit intended to keep an AI system within acceptable boundaries.

In practiceA guardrail might block personal health information, require approval before sending an email, or flag an answer that lacks a source.

Hallucination

Quality and safety

An answer that sounds plausible but contains invented, unsupported, or incorrect information. Some researchers and standards bodies use the word confabulation instead.

In practiceA model may produce a convincing citation to an article that does not exist.

Keep straightA polished tone is not evidence that an answer is true.

Harness

Agents and automation

The software around a model that gives it instructions, tools, files, memory, permissions, and a way to carry out multi-step work.

In practiceA coding harness might let a model inspect a project, edit files, run tests, and report the result.

Keep straightThe model provides the reasoning and language capability. The harness determines what it can access and do.

Human in the loop

Quality and safety

A workflow in which a person reviews, approves, corrects, or takes responsibility for important parts of the AI’s work.

In practiceAI drafts learning objectives, but the education team checks their accuracy and approves the final wording.

Independent medical education (IME)

CME and accreditation

Accredited education funded by a grant from an ineligible company that does not control the content. The gap has to come from independent evidence, not from the supporter’s RFP.

In practiceA medical education company drafts a needs narrative from guidelines and prior evals, then the accredited provider owns the file.

Keep straightThe supporter’s call for grant applications can tell you whether to apply. It is not needs-assessment evidence.

Ineligible company

CME and accreditation

A company whose primary business is producing, marketing, selling, re-selling, or distributing healthcare products used by or on patients. The Standards for Integrity and Independence use this term.

In practiceA device manufacturer that funds an activity is an ineligible company. It cannot control educational content.

Inference

How systems work

The process of running a trained model to produce an answer, prediction, or other output. Training builds the model; inference is when you use it.

In practiceEach time a language model responds to your prompt, it is performing inference.

Interprofessional continuing education (IPCE)

CME and accreditation

Continuing education planned by the healthcare team, for the healthcare team, intended to improve collaborative practice.

In practiceA jointly accredited provider may award IPCE credit when the activity was designed that way, rather than as a physician-only lecture.

Joint Accreditation

CME and accreditation

One accreditation that lets a team award credit across professions as interprofessional continuing education. Jointly accredited providers report in JA-PARS rather than PARS.

In practiceThe same activity can carry physician, nursing, and pharmacy credit when it was planned by the team, for the team.

Keep straightJoint Accreditation is not the same as joint providership. One is who accredited you. The other is who you planned this activity with.

Joint providership

CME and accreditation

An accredited organization presents a CME activity with a nonaccredited organization. ACCME does not treat this as a legal partnership. The accredited provider owns compliance, documentation, operations, and any ACCME inquiry.

In practiceA specialty society and a hospital may jointly provide an annual course. The accredited provider still owns the file. Ineligible companies cannot jointly provide.

Knowledge cutoff

How systems work

The last point in time a model’s training reliably covers. Anything after that, the model may miss, invent, or treat as if it were still true.

In practiceA model may recite last year’s collaborating boards or last March’s PARS deadline. Open accme.org for the current list and date.

Keep straightWeb search, when your approved tool has it, is not a substitute for opening the official page yourself.

Knowledge graph

How systems work

A map of named things (nodes) and the relationships between them (edges). In a well-run office those connections are recorded on purpose. Some software also tries to extract them from documents, which can invent edges.

In practiceFaculty person PER-0087 has a role on activity ACT-2026-041. A disclosed relationship with company COM-12 was assessed as relevant. Mitigation MIT-011 was completed before that role began.

Keep straightA graph is not automatically better than passage search. It helps when the question is about connections, coverage, or what is missing. Ordinary document search is often better when you need a specific passage. Graph methods that retrieve from a map are still a form of RAG. The skill module Maps and loops is the CME version of this split.

Large language model (LLM)

Foundations

A model trained on very large amounts of text to recognize language patterns and generate useful responses. It predicts likely sequences of tokens rather than looking up a single stored answer.

In practiceAn LLM can draft, summarize, classify, translate, and reason through text-based tasks.

Learner interaction

CME and accreditation

One instance of participation in an activity, as reported in PARS. The learner completed some or all of it. They do not have to claim credit or fill out an evaluation to be counted.

In practiceIn an RSS, each physician is counted for every session they attend. Twenty physicians at 52 sessions is 1,040 physician learner interactions, not 20.

Keep straightFor enduring materials, a download or an access log without verified participation is not a learner.

Learner-facing AI

Quality and safety

A chatbot, tutor, or virtual patient that generates answers in front of learners during an accredited activity. ACCME’s April 2026 alert: the provider owns every output.

In practiceIf you cannot validate, monitor, keep promotion out, and name a clinician who can stop it, do not offer the interaction. Default the office rule to no.

Keep straightStaff using AI to draft an announcement is not learner-facing AI. A live tutor inside the module is.

Loop

Agents and automation

A cycle that uses the result of one step to decide the next: retrieve or follow a connection, draft, check against a source, revise, and stop. A person sets the sources, the stop rule, and whether the result is used.

In practiceCount matching rows in a relationship table, draft the finding, list the row IDs, then a named reviewer records the check before anything reaches learners.

Keep straightRepeating “is this right?” to the same model is not independent checking. The model may agree even when it was wrong. A loop without a stop rule and a named author of record is just a longer prompt.

Maintenance of Certification (MOC/CC)

CME and accreditation

Board programs that let physicians meet continuing-certification requirements through accredited CME. Boards use MOC, Continuing Certification, or Continuous Certification. ABMS is shifting public language toward continuing certification. Providers register activities in PARS and report learner completions. They do not send a separate application to each collaborating board. The collaborating-board list moves. Open ACCME’s current page.

In practiceRegister the activity in PARS before it runs and before you advertise it. Copy the board’s recognition statement from the current CME for MOC Program Guide. Do not invent one.

Memory

Working with AI

Information an AI product saves and makes available in a later conversation or task. What is remembered, for how long, and who can control it depends on the product.

In practiceA tool might remember your preferred writing style or keep standing instructions for a project.

Keep straightMemory is not the same as the context window. Context is what the model can see now; memory is saved information that may be brought into a future context.

Mitigation

CME and accreditation

Steps taken so a relevant financial relationship does not bias accredited content. Mitigation happens before the person controls the content.

In practicePeer review of slides, recusal from a session, or using someone without a relevant relationship to control content are common steps. Your office names the ones it actually uses.

Keep straightDisclosing a relationship to learners is required, but disclosure is not mitigation.

Model

Foundations

A mathematical system trained to recognize patterns and produce outputs. The model is the underlying engine, while an app such as a chatbot is the product you interact with.

In practiceOne chatbot may let you choose among several models with different speeds and capabilities.

Moore's outcomes levels

CME and accreditation

A planning and assessment framework used throughout CME: participation, satisfaction, knowledge, competence, performance, patient health, and community health.

In practiceA post-test measures knowledge or competence. A chart audit measures performance. Calling self-reported intent "performance" is a claim-level error.

Multimodal

Foundations

Able to work with more than one kind of information, such as text, images, audio, video, or files.

In practiceA multimodal model might read a chart in a screenshot and discuss it in a voice conversation.

Needs assessment

CME and accreditation

The evidence that a practice gap is real, and the educational need underneath it. Chart review, QI data, guidelines, surveys, and prior evaluations are typical sources. A title is not a needs assessment.

In practiceLast year’s evals plus a guideline update can justify a series gap. A supporter slide deck cannot.

PARS

CME and accreditation

The Program and Activity Reporting System. Accredited providers enter activity, learner, and program data here. Jointly accredited providers use JA-PARS. Year-end close is five official steps. Closed is a status you set after required fields and learner counts are in.

In practiceAn academic-year RSS is entered when it starts and closed in the year it ends. Enduring materials stay open up to three years, with a cumulative learner update each December.

Person in control of content

CME and accreditation

Anyone who can influence what learners are taught: planners, faculty, authors, reviewers, and others your office treats as controlling content. They disclose. Relevant relationships are mitigated before they control content.

In practiceThe invited speaker, the series planner who picked the topic, and the nurse reviewer who edits the cases are usually in this group. The AV tech is not.

Practice gap

CME and accreditation

The difference between current practice and desired practice, with evidence. Accredited education starts here. A topic is not a gap.

In practice“Heart-failure titration is inconsistent with the guideline on this service, per last quarter’s chart review” is a gap. “We should do something on heart failure” is not.

Program Summary

CME and accreditation

The program-level income report in PARS: advertising and exhibit income, registration fees, government grants, and private donations for the most recent 12-month period you have. Commercial support is reported on each activity, not here.

In practiceIf you jointly provided, you still report the same financial categories you would for a directly provided activity, even if the joint provider received the funds.

Project

Working with AI

A reusable workspace in ChatGPT or Claude that keeps files, chats, and standing instructions together. Copilot’s closest equivalent is often a Notebook. Projects exist on free and paid plans; file limits and data rules differ. Use only an approved account.

In practiceA Project that holds your house style, a sample announcement, and the series gap will draft in your voice. One that holds disclosure forms will create a problem.

Keep straightA project is reference material and instructions. It does not retrain the model.

Prompt

Working with AI

The instruction, question, examples, and background you give an AI system. A prompt can be one sentence or a detailed working brief.

In practice“Turn these notes into a concise email for faculty” is a prompt. Adding the audience, purpose, and source notes makes it more useful.

Prompt injection

Quality and safety

An instruction hidden in content that tries to make an AI system ignore its intended rules or reveal information it should protect.

In practiceA web page read by an agent might contain hidden text telling it to copy private files somewhere else.

Keep straightPrompt injection is a security problem, not simply a poorly written user prompt.

Recognized Accreditor

CME and accreditation

A state medical society or other body ACCME recognizes to accredit CME providers. Those providers still use PARS. Their annual-reporting deadline may be earlier than ACCME’s.

In practiceIf your hospital is state-accredited, confirm the close date with that society before you trust a March calendar invite.

Regularly scheduled series (RSS)

CME and accreditation

A series of sessions under one accreditation file, often weekly: grand rounds, tumor boards, morbidity and mortality conferences.

In practiceRSS is a small share of activity counts and a large share of hospital learner interactions. Each session still needs a topic, a disclosure check, and a record.

Relevant financial relationship

CME and accreditation

A financial relationship with an ineligible company that relates to the content this person will control. Relevance is decided for this activity, not once for the year.

In practiceA consulting role with a device company is relevant to a session on that device class. It may not be relevant to a session on communication skills.

Keep straightEveryone in control of content discloses. You decide what is relevant. Then you mitigate. Then you tell learners. Disclosure is not mitigation.

Retrieval-augmented generation (RAG)

How systems work

A method that searches a set of sources for relevant material and supplies the results to a model before it answers.

In practiceAn internal assistant searches the policy library for the most relevant sections, then uses those passages to answer a question.

Keep straightRAG is retrieve-then-write. It does not guarantee that the retrieved material is the right material. Retrieval can use similar passages, keywords, metadata, or a graph of named connections. GraphRAG is RAG that uses a graph, not a replacement for RAG.

Self-study

CME and accreditation

The reaccreditation narrative and evidence packet. It is built from activity files, PARS counts, and what you actually measured. A model can help with prose from an export. It cannot write the study from an empty folder.

In practiceProgram-analysis prose from last year’s counts is one piece. The activity-file audit tells you which files can support a claim.

Skill

Agents and automation

A reusable set of instructions, methods, or resources that teaches an agent how to perform a particular kind of task.

In practiceA presentation skill might tell an agent how to structure slides, apply a house style, and check the finished deck.

Keep straightA skill tells the agent how to work. A tool gives it an action it can take.

Standard 3

CME and accreditation

Identify, mitigate, and disclose relevant financial relationships. One of the five Standards for Integrity and Independence in Accredited Continuing Education.

In practiceEveryone in a position to control content completes a disclosure. Relevant relationships are mitigated before they control content, then disclosed to learners before the education.

Standards for Integrity and Independence

CME and accreditation

The five ACCME independence standards, in effect 1 January 2022: content validity, no commercial bias, identify-mitigate-disclose, commercial support, and ancillary activities. They replaced the older Standards for Commercial Support.

In practiceStandard 3 is the Tuesday one: forms, relevance, mitigation before the hour, disclosure to learners before the education.

Keep straightThe Standards are shared across ACCME, state-accredited, and jointly accredited providers. Confirm current wording on accme.org.

System prompt

Working with AI

A high-priority set of instructions supplied by the product or its builder. It defines the assistant’s role, behavior, limits, and rules.

In practiceA system prompt might require concise answers, prohibit certain actions, and tell the assistant when to ask for approval.

Temperature

How systems work

A setting that influences how varied or predictable a model’s output is. Higher values usually allow more variation; lower values usually produce more consistent wording.

In practiceA brainstorming task may benefit from more variation than a fixed-format data classification task.

Keep straightLower temperature does not make an answer more factual.

Token

How systems work

A small unit of text that a language model processes. A token may be a whole word, part of a word, punctuation, or a short sequence of characters.

In practiceUsage limits and costs are often measured in input and output tokens rather than pages or words.

Tool

Agents and automation

A capability an AI system can call to take an action or retrieve information outside the model itself.

In practiceWeb search, a calculator, a calendar, file access, and a code runner can all be tools.

Keep straightThe model decides what to say or do. A tool performs a specific action in another system.

Training data

How systems work

The material used to teach a model patterns before it is released for use. It may include text, images, audio, code, or labeled examples, depending on the model.

In practiceA language model learns statistical patterns from training data, but it does not carry a neat, searchable copy of every source.